How many times have you heard the advice, “It’s not what you say, it’s how you say it”?
There’s even science to back that up.
In 1967, Dr. Albert Mehrabian conducted studies at UCLA which found 55% of what we communicate is body language and 38% is vocal tone and inflection.
Is that 93% for team delivery and only 7% for team content?
Well, according to one of the top ten most popular TED talk presenters of all time, (and according to Chris Anderson, the head of TED) we might have a debate on our hands…